Frequently Asked Questions
Everything you need to know about your RIHOAS shopping experience.
How long will it take for my order to arrive?
Shipping times vary by location, but standard shipping typically takes 7-12 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I choose the right size?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements to your own to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you ship internationally?
Yes, RIHOAS ships to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes depending on your region.
How should I care for my RIHOAS garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label. Generally, we suggest cold hand washing or using a delicate machine cycle.